Chris Craparo
"Man with the Vision"
I am the sole owner and President of Preferred Air. I started this company in 1999, as one man and a van with one goal in mind, becoming the absolute best provider of customer service and quality in our market! Sure, everybody says that. I had to find or create an important statement of purpose to guide me and all my employees to reference in all their interactions with customers. I created this and it has been powerful for us:
Our Statement of Purpose:
To improve our customers lives by providing the best health, comfort, and energy saving solutions now and in the future while exceeding their expectations.
This Statement of Purpose combined with a detailed business plan guides our management and employees to do the right things at the right times. We cannot successfully accomplish this goal unless everyone is on the same page. This statement of purpose has also transformed our culture. It helped our employees see beyond being their role as an employee but as a professional that is helping to improve people's lives. Everyone is energized at training as they learn more about indoor air quality and its impact on everyone's health.
About Me:
I was born and raised in Naples and graduated from Barron Collier High School. I graduated Georgia Military College with an Associates Degree and graduated University of South Florida with a Business degree. I got to enjoy the "Army" education program getting commisioned as an officer. I graduated from Ranger School, Airborne School, and French Commando School. I have been married 17 years and have two wonderful children.
Living in Southwest Florida for this long, I have witnessed first hand the growth explosion and also been subject to the absolute lack of professionalism, respect, and follow through that most service industry businesses seem to have. It was amazing to have customers surpised that we showed up when we were supposed to and did what we said we were going to do. Not a very high bar to have to achieve. But for us that was not good enough.
As the (hands on) owner of this company, I challenge you to find another company who can match up (apples to apples) to what we offer in quality, service and price. Give us a call today and allow us a chance to earn your business!