Repair
We Are Here For You!-For All Your Air Conditioning Problems (24 /7)
Save time and money with our guaranteed prices up front. You know exactly what needs to be done, what you choose to have done, and how much money it is going to cost. There are absolutely no hidden costs or surprise charges.
For safety and warranty reasons we don't recommend that you attempt to service your unit yourself.
We have the skilled technicians with the know-how to diagnose, adjust or repair your system so that you are comfortable all year long. Avoiding Service Nightmares
Oh, by the way we work on all makes and models of air conditioning. We did not find it necessary to show off all the logos of the manufacturers.
We Value Your Family
Your Children won’t "Learn new words" from our "family friendly" technicians. We employ only craftsmen who are not only highly skilled and technically qualified but who also are polite and a pleasure to have in your home. Our employees go through ongoing drug testing and rigorous employment screening to help ensure you family’s safety.
When you invite a company to come in into your home, you make yourself, your family, and your belonging vulnerable. Preferred Air takes this responsibility very seriously, The bottom line is that the only people who are hired are people that the owners and managers would feel comfortable having in their own homes with their wives and children.
We Value Your Home
Our technicians will either cover the floor where they work, work with drop cloths or runners, or wear floor savers. And, when they are finished, they will clean up their work area instead of leaving the mess as others do. You’ll have peace of mind knowing that we comply with all codes, licenses and laws.
Don’t fall into the trap of hiring a company that is able to offer a cheaper price because they operate without a license, don’t "pull" required permits, or don’t carry adequate insurance. Preferred Air is a licensed contractor for City of Naples, City of Marco, Collier County and Lee County. Preferred Air is insured for Workers Compensation and for liability insurance. In fact, our insurance policy is set at $1,000,000 for your protection.
Compliance with new codes and adequate insurance is important to you for liability reasons. If a worker is injured and the contractor is not insured, you can be held liable. Or, if there is an insurance claim due to a fire or an accident that is related to unlicensed work or work for which no permit was obtained, your insurance company may dispute the claim. You also want to avoid questions related to workmanship when you sell the house, which may end up costing you more than the original repair to correct.
We Value Your Time
Nothing is worse than waiting hours for a repairman who is running late. Unfortunately, in the field of air conditioning and heating maintenance, it is not always possible to precisely predict how long a service call will take. For this reason, we always request a phone number where we can reach our customers in the event that we get behind schedule. We make every possible effort to arrive at our appointments on time. However, in the event that we are going to run late, we contact our customers as early as possible to let them know.
We Value Your Money
Before you call, you may be able to locate the problem yourself with a few quick checks.
- Check your circuit breakers to make sure they are not tripped
- Make sure your thermostat is one. Set it 2 degrees below room temperature to see if your air conditioning unit turns on or 2 degrees above room temperature to check heating
- Make sure you filters are clean and not blocking air flow through your vents.
- Still having a problem? Call us, we will be glad to help.
If you schedule a service call you may want to utilize our Pre-Service Checklist.
If we diagnose a problem “unfixable” or you decide the repair is too costly, simply purchase a replacement system from Preferred Air and we’ll credit the original diagnostic fee to your new installation. That way you don’t pay for the same problem twice.
We also have the Best Service Guarantees.
We Value Our People
Our company is committed to the technical excellence of the service we provide you and therefore, require our technicians to attend regular training and safety sessions. Besides the technician who actually does the repair, Preferred Air has highly competent and experienced supervisors who, although you may never see, provide valuable backup to the technician. So, should a second opinion ever be required about a technical question, you don’t have to worry because the technician has highly qualified expertise to bring to each call.
Also, additional backup is available in the office to support the field technician on your job. Should a question arise about prior work performed for you, or if a part needs to be special ordered, the technician needs only to call to access that help.
